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Frequently Asked Questions

What is Teledentistry?

Problem-focused evaluation which is conducted through a secure online portal by a dentist in order to limit office visits and prevent worsening of a dental emergency.


How does it work?

Email us at [email protected] and request your virtual dental appointment. We will get back you shortly with available appointment times. At the time of your appointment, we will email you a link to join our dentist in a live video chat. Our dentist will assess and remediate your situation, as well as prescribe medication as necessary.

Please be prepared to share photos and videos with our dentist. Also, you might need a flashlight so we can see your teeth a little bit clearer.


Is it safe and secure?

Yes, all information is private and HIPAA compliant, and you do not need to leave your home.


What does it cost?

Based on the information from the American Dental Association:

Reimbursement: Dental benefit plans and all other third-party payers, shall provide coverage for services using teledentistry technologies and methods (synchronous or asynchronous) delivered to a covered person to the same extent that the services would be covered if they were provided through in-person encounters. Coverage for services delivered via teledentistry modalities will be at the same levels as those provided for services provided through in-person encounters and not be limited or restricted based on the technology used or the location of either the patient or the provider as long as the health care provider is licensed in the state where the patient receives service.

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